Anticipation was getting the best of me so I had to make a phone call.
My order was taking too long.
They normally send my labels and other things I simply can't live without, in an efficient manner.
It had been over a month.
Making the phone call, I kindly stated that my order had not been received.
"Kind" is not the word I would describe of the person on the other end of the line.
I told of the fact that my bank statement told of my check being cashed, as she told me that simply could not be the case because I hadn't placed an order in months...hmmmm.
"I need to put you on hold," was quickly barked at me and before I knew it, I was listening to elevator music interrupted every minute with the recorded message: "we are experiencing more than normal traffic on our lines. Someone will be with you momentarily."
After several moments and drifting somewhat into a haze due to the music being funneled into my ear, another voice appeared.
No, "how are you? how can I help you?" Just right to the facts maam.
"I will need the date you say your bank cashed this check, your check number, and the amount."
Thank goodness for a fast wifi at my home! I clicked it right away and gave the information. I also stated that "there was a number on my check and would you like that."
As soon as I gave her that number, the voice changed. Just like magic. And instantaneously! Wow.
She had to tell me that my order was in someone else's hands in Colorado. Labels (pretty cute ones at that), and also some cards.
Cards that the poor lady had to tell me were no longer available.
I could get nasty.
After all, they were late with my order, basically accused me that I could not have possibly even sent them an order, and now I am told that someone in Colorado has my cute labels with MY address on them...who would want that?...AND this person also got those cute cards that are no longer in stock!
I could ask for it all free for all the inconvenience.
Who knows what kind of day this person was having. By the volume of phone calls, it was probably not a stellar day. I could hear it in her voice that she was just waiting for me to start spewing obscenities her way, and vomiting out ways that the company had failed.
So, BETTER idea.
Be nicer than I had to be.
I chose a different set of cards...not near as good as the ones I had ordered...sigh...but they would do.
I was told that this order would be rushed.
I received this order yesterday.
It was what I had ordered. Nothing less, nothing more.
But, I was reminded again of that person I had spoken to and hoped and prayed she was having a good day.
I had a great memory too. I could go about my day knowing that I did not contribute to that woman having a bad day. Actually I hope I made it better by affirming to her that yes, the order was wrong, but it was indeed that..."just an order." Labels and cards. Is it worth getting bent out of shape for?
I think not.